GUIDING STATEMENT

1) Use of the Blade and Chalice website

  • By joining me in any way and by making any orders on this Site, you confirm that you have read and agreed to everything on this page including but not limited to my Disclaimer & legal liability waiver; Cancellation policy; refund policy; and Privacy policy sections.

  • This site is a live document and it is regularly updated. Your access and use of www.thebladeandchalice.com constitutes your acceptance of all site content, effective from the date of first use. I may revise any page at any time without notice and this page in particular should be regularly checked. Continued use of this site after a change has been made or a policy has been amended is your acceptance of that change or policy.

  • I accept no responsibility for any loss, disruption or damage to your computer system or the data stored on it while using this website.

  • I accept no responsibility whatsoever for your personal timekeeping or technical arrangements when downloading any tracks I offer or accessing YouTube Live.

2) EU GDPR compliance

  • In particular, I ask for your consent every time you join an event to receive my newsletter. You can unsubscribe at any time by clicking on ‘Unsubscribe’ in the footer of that email.

3) Anti money laundering (AML) compliance

  • If I suspect any donation to be linked with money laundering or terrorist financing activities, I am duty bound to report this to the National Crime Agency (NCA). For this purpose I employ systems and controls to make internal suspicious activity reports (SARs) in compliance with the Proceeds of Crime Act 2002 (POCA).

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REFUND POLICY

 

1) All minimum donations in the Library are final

  • There are no refunds. I do not do exchanges, transfers, or credit arrangements. Any exception to this rule is entirely at my discretion.

2) You should read my website carefully before making any donation or order

  • Failure to do so is entirely your own responsibility, including reading receipts, confirmation emails and checking your own bank statements.

3) Payment processor errors

  • In the event you suspect an amount has been taken from your bank account in error, please first check your Donor Account. Then, if you are sure there is a problem, please contact my team at contact@thebladeandchalice.com with a copy of both your bank statement and your original receipt.

  • Payment processor errors cannot be rectified after 30 calendar days.

DISCLAIMER & LEGAL LIABILITY WAIVER

1) Adult disclaimer & liability waiver

  • My gifts are freely given and any donation is entirely voluntary. I am always available to you night and day; wherever you are in the world; whatever you are doing; wherever I am, whatever I am doing. If you choose to use this website; join me in any way; and / or make a donation, this is unconditionally and completely of your own free will; at your own risk; and entirely within the understanding that any outcome(s) are completely beyond both my and your control. You therefore forever release, waive and discharge myself  from any and all legal claims and liability, without limitation. This includes but is not limited to any and all types of upset, misunderstanding, injury or damage arising from any and all types of contact with; participation in; or use of information, events or products connected with the above four parties.

2) Children & teenagers’ disclaimer & liability waiver

  • Parents and guardians waive all claims against myself  regarding any treatments provided to minors in their care - and waive all claims such minors might have against myself. All parents must sign and email this waiver before attending any Children & Teen’s group.

3) Enjoyment, copyright protection & fair use

  • All content produced by David Khan including but not limited to audio, video, media and oral / written pieces is subject to full copyright protection under Canadian  law. Your own recording of any of my events as well as any use or replication of my content is strictly prohibited. All content on this website is for personal use only and copyrighted under Canadian copyright law unless otherwise attributed. No part of the website may be copied, distributed, reproduced, altered, sold or used - wholly, partially or professionally - in any way. Meanwhile all visual works on the website are my own; are non-copyrighted; or are works in the public domain. They are employed for educational / non-profit purposes under the terms of Fair Use in Section 107 of the Copyright Act.

5) Recording live events disclaimer & liability waiver

  • Your presence at my events constitutes express and irrevocable consent to the recording of your voice and image - and is a waiver of any and all legal claims, without limitation.

6) Testimonial disclaimer

  • Your submission of any oral or written communication and / or testimonials constitutes express and irrevocable consent to the anonymous use of your words on the  website and social media. Any testimonials on the website and social media do not constitute a guarantee, warranty, indication or prediction of any given outcome.

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PRIVACY POLICY

1) Cookies

  • When you use www.thebladeandchalice.com, small files known as cookies are inserted into your device to collect information about your online activity and how you browse its pages mainly to remember what you've already seen so you're not shown it again. I also use cookie data to update and improve user experience but this will never be used to identify you or to collect or store your personal data.

2) Data security

  • I ensure that your data is as safe as is reasonably possible while it is processed and stored, including encryption of your personal information using SSL technology. I have set up secure systems and processes to prevent unauthorised access or disclosure of your data. In sharing your personal data with the Blade and Chalice you accept that no method of data transmission or storage can ever be guaranteed 100% secure.

3) Your rights

  • You can request a copy of your personal data; that anything inaccurate in your personal data is corrected immediately; or that your personal data is erased at any time. Please contact my team at contact@thebladeandchalice.com

4) The types of personal data I collect

  • I collect personal information and usage data from you. Personal information includes your name, mobile / phone number, email address and bank card information (card number, expiry date, and billing address). Usage data includes information about you and your computer / device used to access the website.

5) How and when I collect that personal data

  • I collect personal information at the time you give it to me and when you communicate with me. This includes when you communicate with myself  by mobile phone or email; when you join an event; when you sign up for my newsletter; or when you purchase a product from my Library. I collect usage data when you use the website, including your ‘open’ and ‘unsubscribe’ interactions with the emails and newsletters I send.

6) How I use your personal data

  • I may use your personal information and usage data for optimising and enhancing the performance, functionality and user experience of the website - especially to make it quicker, easier and clearer to sign up for events or complete digital processes / transactions.

7) How I share your personal data

  • If you write to me, you agree that a member of my team may receive and answer your email on my behalf. Only members of the Blade and Chalice have access to your personal data; that access is strictly within the remit of their job specification; and they have all signed a Non Disclosure Agreement, without exception. Sometimes I may share anonymous data with third parties such as Google Analytics to gage the success of certain website pages or groups I offer.

8) How long I retain your personal data

  • I keep your personal data for as long as it is needed for communication purposes or the law / contractual obligations require me to. I retain your email data until you unsubscribe from my newsletter.

9) Erasing your personal data

  • When you request that we delete your personal data, my team will first of all ask you to confirm your identity. They will then send you an “Erase Personal Data” confirmation request to the email address linked to your Donor account / details. After you confirm, your Donor account including any active subscriptions will be deleted and your personal data will be removed from all mailing lists. Please note I am required to retain your request for erasure including the nature of that request, plus how and when it was executed. I am also legally required to leave any financial records pertaining to past order numbers in Stripe, PayPal, WordPress, and WooCommerce for 7 years.

© 2020 by David Khan

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